Privacy Policy

1. Introduction

Welcome to FaithGPT. This Privacy Policy is designed to help you understand how we collect, use, share, and protect your personal information when you visit our website, use our application, or engage with our services (collectively referred to as the "Service").

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

• Account Information: When you register for an account, we collect your name, email address, and password.
• Profile Information: Any additional information you choose to add to your profile, such as profile pictures, biographical information, or preferences.
• Payment Information: If you purchase a premium subscription, we collect payment method information (though payment processing is handled by our third-party payment processors, not us directly).

2.2 Usage Information

• Conversation Data: The conversations and queries you have with our AI service.
• Log Data: Information that your browser or device automatically sends whenever you visit our Service, such as IP address, browser type, device information, and pages visited.
• Usage Patterns: How you interact with our Service, including features used, time spent, and frequency of use.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to recognize you when you return to our Service. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing your account registration and managing your account
• Processing subscriptions and payments
• Personalizing your experience and delivering content relevant to your interests
• Responding to your inquiries, comments, or concerns
• Sending administrative information, updates, and notifications about our Service
• Analyzing usage patterns to enhance our Service and user experience
• Detecting, preventing, and addressing technical issues, security breaches, or fraudulent activities
• Complying with legal obligations

We may also use your conversation data to train and improve our AI models, though this is done in a way that does not identify you personally.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers that help us operate, maintain, and enhance our Service, such as hosting providers, payment processors, analytics services, and customer support tools.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).
• Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Any third parties with whom we share your information are contractually obligated to use it only for the specified purposes and in accordance with this Privacy Policy.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

These technologies help us understand how users interact with our Service, remember your preferences, and improve your overall experience. For more information about the cookies we use, please see our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security. Your account information is protected by a password, so please choose a strong password and keep it confidential.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on your consent

To exercise any of these rights, please contact us at hello@faithgpt.io.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

A child may use our service only with the involvement of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by FaithGPT. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policies of any third-party websites or services that you visit.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

For significant changes, we will make reasonable efforts to provide a more prominent notice, which may include an email notification to the email address associated with your account.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications to the Privacy Policy constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@faithgpt.io or through our contact page.